Merging successfully: this organization invests in a sustainable approach for the integration of her processes, competencies, structure, systems and culture.

The transformation of a 'self-service' concept to a 'customer oriented' concept results in 15% turnover increase.

The reorganization from a Functional to a Process & Customer oriented organization, results in efficiency & quality gains, reduction of waste and a learning culture of continuous optimization. 

Optimizing the sales processes and developing & implementing a Sales Management Operating System results in a higher performant banking service.

Working in a more sustainable way leads to better collaboration and efficiency & quality gains and supports this publisher towards a learning organization.

Optimising the Accounts Payable department results in a more excellent way-of-working and smarter collaboration with the other departments.